We are looking for an Experienced Part Time Hotel Receptionist for 3 days a week to join the award-winning team at Gleeson’s, winners of the 2022 TripAdvisor Travellers Choice Award & Hotels.com score of 9.6. Must be available to work midweek and weekends.
Candidates must have a minimum of 3 years Hotel Receptionist/Restaurant Experience
The responsibilities of the Hotel Receptionist include but are not limited to:
- Provide consistently high standard of customer service
- Liaise with key clients and guests to ensure high standards are maintained
- Greet guests in warm and friendly manner
- Correct recording of the B&B reservations, ensuring rooms are correctly allocated as per guest’s requirements
- Answer switchboard and telephone in a friendly, professional manner, dealing with requests and hotel/restaurant reservations
- To take reservations correctly, noting any special requests
- To promote and sell the hotel's facilities at all times
- General day-to-day administration
- Effective communication with other employees to ensure the day to day business runs smoothly
Key Competencies
- Fluent spoken and written English essential
- Teamwork
- Customer service
- Sales & marketing
- Multi-tasking in busy environment
- Problem solving
- Microsoft Office
Experience & Skills
Job Types: Part-time, Permanent
Part-time hours: 36 per week
Salary: €12.00 per hour
Benefits:
- Bike to work scheme
- Employee discount
- Food allowance
- On-site parking
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Roscommon F42WA22, CO. Roscommon: reliably commute or plan to relocate before starting work (required)
Work Location: In person
